Privacy policy

Here's the Privacy Policy for Urban Goodz Delivery, updated with your specified details:


Urban Goodz Delivery Privacy Policy

Effective Date: June 12, 2024
Last Updated: June 12, 2024

Urban Goodz Delivery ("Urban Goodz," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described herein.


1. Information We Collect

We may collect the following categories of information from and about you:

1.1 Information You Provide

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Account Information: Username, password, and other registration details.
  • Order Information: Details related to your purchases, delivery preferences, and communications.

1.2 Information Automatically Collected

  • Device Information: IP address, device type, operating system, and browser type.
  • Usage Data: Interaction with the Service, including pages viewed, links clicked, and search terms.
  • Location Data: Real-time location information when you enable location services on your device.

1.3 Information From Third Parties

  • Payment processors and service providers may share transaction details.
  • Merchants, Drivers, or other users may provide feedback or additional information.

2. How We Use Your Information

Urban Goodz uses the information we collect for the following purposes:

2.1 To Provide and Improve the Service

  • Process and deliver orders.
  • Facilitate account creation and authentication.
  • Enhance user experience and website functionality.

2.2 For Communication

  • Respond to inquiries, provide support, and send updates.
  • Send promotional offers and marketing materials (you may opt out).

2.3 For Analytics and Research

  • Monitor usage trends and improve the Service.
  • Conduct research to enhance product offerings.

2.4 For Legal Compliance and Security

  • Prevent fraud, unauthorized access, and other illegal activities.
  • Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data under the following circumstances:

3.1 With Service Providers

  • Payment processors, delivery partners, and other third-party vendors who help us operate the Service.

3.2 With Merchants and Drivers

  • Information necessary to fulfill and deliver your orders.

3.3 For Legal Reasons

  • When required by law or in response to valid legal requests.

3.4 During Business Transfers

  • In connection with a merger, sale, or transfer of assets.

4. Your Choices

4.1 Access and Update Your Information

You can update your account information through the app or website.

4.2 Opt-Out of Communications

You can unsubscribe from promotional emails by following the "unsubscribe" link.

4.3 Location Services

You can disable location services through your device settings, though this may affect functionality.


5. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.


6. Security

Urban Goodz implements industry-standard security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.


7. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


8. Third-Party Links

Our Service may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.


9. International Users

If you are accessing the Service outside the United States, your data may be transferred to, stored, and processed in the United States. By using the Service, you consent to such data transfers.


10. Changes to This Privacy Policy

Urban Goodz may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy on our website and app. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Privacy Policy.


11. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Urban Goodz Delivery
9801 Westheimer Rd, Houston, TX 77042
Phone: (713) 459-6000
Email: support@urbangoodzdelivery.com


By using the Urban Goodz Delivery Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.